About Mystery Shoppers
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This site will assist those who want to learn more about Mystery Shopping and the tricks to earn income and free gifts.
This site will assist those who want to learn more about Mystery Shopping and
the tricks to earn income and free gifts.
This blog will provide a variety of information and resources including products
for your knowledge.
I offer very informative eBooks with the facts, details and resources that will
assist you in Mystery Shopper Contracting Positions. However, if you do not wish
to purchase my ebooks, you are not required to do so. You can still enjoy the
advantages and resources discussed.
If you are visiting this site to learn more about Mystery Shopper Assignments,
this is the place you will obtain beneficial knowledge for your interest.
You can continually check this site to review the changes and additions I will
be adding over time.
You can read the information on this site I comment on to help you in this area
of Mystery Shops. If you have questions, you can email me.
As a Mystery Shopper you will learn it is easy, if you have the right
information!
I plan on providing new details as often as possible with the shops and
companies who are hiring people for assignments!
If you decide upon purchasing the eBooks I offer, you’ll not only learn the
insider secrets to receiving FREE merchandise and services, but you’ll discover
little known money making sources that save (and earn) you hundreds of dollars!
Make sure to stop by often and make sure to read the latest of information and
resources that I will be documenting for your knowledge and follow-through.
SOME FACT ABOUT MYSTERY SHOPPERS:
You can set your own hours and work when you want to!
Mystery Shoppers perform a valuable service in keeping businesses in touch with
their customer needs.
Mystery Shoppers also perform a very special requirement for a business knowing
exactly what how their employees, managers and staff are servicing the customer
and products.
It is most important you complete any assignments you accept.
A scheduler depends on your reliable intention to provide your reports as you
agreed to when you accepted your ‘Shop’.
You can accept as many ‘Shops’ as you can guarantee you will complete. However,
sometimes accepting too many will prevent you from completing the assignment and
then the company will no longer use you for more ‘Shops’. For that reason, it is
best you only sign up for what you definitely are sure you will finish and
report on in a time manner.
FREQUENTLY ASKED QUESTIONS
Q.
How does Mystery Shopping actually work?
A.
A company requests a person to shop in their store, either purchasing a product
for which they will reimburse the ‘Shopper’, or there will be no purchase
necessary.
The company will pay a fee for the ‘Mystery Shop’ including reimbursement, up to
a certain amount, for any purchased product required.
A good example is if you and your friend; or husband eat out at a very nice
restaurant and the cost for your dinner is $50. It is possible you can receive a
reimbursement of up to the $50, in addition to a fee you will also receive.
The end result is that you dine out at a fine restaurant either for FREE or
almost for no cost to you.
It works like this for almost all types of ‘Shops’ that are offered.
It is for this reason many companies and advertisements make comments that you
can receive outstanding benefits and free gifts.
Normally, you receive payment for the ‘Shop’ you complete in addition to a
reimbursement of a certain amount.
This amount is always noted prior to your accepting the assignment.
Q.
What exactly is a Mystery (Secret) Shopper?
A.
A Mystery Shopper is a person who evaluates and examines a company’s services
and products by performing as a prospective customer.
The individual acting as a potential customer is required to provide a detailed
report on their experience during the entire shopping encounter.
There are many different types of ‘Shops’. Mystery shopping is one of the most
accurate research techniques used to evaluate and measure various industry
sectors and the quality of services provided to consumers.
Mystery Shopping has proven to be one of the best practices to improve customer
relations and to audit their own sales staffing.
Another very important reason for Mystery Shopping is to research their
competitors. Secret Shops used to be called ‘Price Checking’, however in later
years they have renamed it to Mystery Evaluators, Shoppers, Auditors, Testers
and a few other terms like these.
Additionally, Mystery Shopping can be a significant measurement on company
compliance and the impact of any changes, new policies, new products and
procedures implemented.
Many different consumer surveys are very often used in the same way Mystery
Shopping is completed.
Consumer research will always perform a very necessary source for marketing
analysis. Investigation by shopping and shoppers to obtain studied consumer and
competitor statistics assists and guides the business industry.
There is always a need to gather evidence to audit policies and procedures and
to verify poor or quality markets.
Companies need the means to examine and evaluate any impact on any changes to
company policies, product improvements, staff variations, seasonal declines or
upturns, competition, marketing programs and more.
Q.
What are the requirements for accepting a Mystery Shop?
A.
You must do the ‘Shop’ by the time and date agreed upon prior to your accepting
the assignment.
You must complete the ‘Shop’ and provide the Reporting criteria in a timely
manner. All requirements are specified prior to accepting your ‘Mystery Shop’.
The normal reporting of the Mystery Shop you completed is a description of your
dinner, the waitress, hostess, waiter, servers, food and any type of comments
that are necessary to detail your time in the restaurant or other type
establishment.
Q.
Will I require a camera and Internet access?
A.
Most of the time you will need a digital camera and access via high speed
connection.
There are some Mystery Shopping assignments that may not require a camera or
Internet access. However, you will then most probably require a facsimile to
provide the company with your reports.
Q.
Can I make an appointment?
A.
Many times you will have to shop like a normal consumer simply doing your
shopping. Therefore, you will not want to set up any type appointment.
The purpose for the Mystery Shopping assignment is to find out how the service
or employees are providing customer care.
This will be in addition to the quality of the product you may be purchasing.
Q.
How do I take photos without the company knowing I am a Mystery Shopper?
A.
Most of the ‘Shops’ requiring photos will be under different circumstances. It
is possible you will be setting up an appointment on those occasions where you
will be taking pictures with your camera.
Continued later……
